Tomáš Ettler

My first experience

At my previous job, I developed web information systems mostly in .NET (C #). I found out that Java was the main language at Diebold Nixdorf during my job interview. I was supposed to help create a Maintenance & Support team to support existing products for ATM machines. I decided to take up the challenge and started working as a SW developer.

Our team started out with four people and the beginning was really tough. We only had a short time to learn proprietary and previously unknown products. We went to the headquarters in Paderborn, Germany, where we learned from our colleagues. We were apparently doing a good job because our team kept growing and now we are the only ones who manage these products.

We gradually learned what modules in the ATM are and what the hardware options are. There is also unique software and it is interesting to see how these parts are linked together. We have a collection of different types of ATMs where we can try out our solutions. You won't see this in many SW companies.

Finally, I also used my experience in .NET application development. I invented an internal project in which I am developing a tool for viewing logs from ATMs. This tool has helped streamline our work and it is now used in many places in the world.

Detective work

I deal with problems from all over the world, where local forces and knowledge are no longer enough. In Maintenance and Support, we usually get a not very detailed description of the problem, several logs with varying quality and these are our clues to find out where the problem occurred.

We definitely need logical thinking, an abstract imagination and patience to do detective work in going through logs and finding the causes of problems.

The advantage of this work is that we usually find a solution in a short time and have a good feeling about being useful and being able to help.

Global Center Pilsen is not a typical corporation

Of course, there are certain processes in the company that we must comply with. But in many other things we have a free hand at GC Pilsen.

I can plan my day by myself - what time I come to work, when and where I go for lunch, when I start working on a particular project and what time I go home. I have the opportunity to travel and build a career within a multinational company. I am currently running part of the team and I am responsible for projects from the Netherlands and Mexico where I have also been to visit. We work with people from all over the world, so we practice English intensively every day.

GC Pilsen offers many opportunities - to develop in Java (sometimes in C or C#), test products directly on ATMs, create customizations for banks, deploy projects around the world, support banks or become a manager and come up with work and make deals.

The fact that GC Pilsen is not bound by strict corporate rules is reflected in the relaxed atmosphere in the office. My colleagues and our boss have become my friends with whom I can hang out with, go for a drink or help each other in our personal lives.